How do I place an order for a custom product?

To place an order for a custom product, simply select the product category that you’re interested in and click the “Customize” button. You can then upload your design, select your preferred colors and sizes, and place your order.

What types of custom products do you offer?

We offer a wide range of custom products, including t-shirts, hoodies, swimwear, bags, household products, consumer electronics accessories, car accessories, and more. You can browse our product categories to see our full selection.

What file types do you accept for custom designs?

We accept most file types for custom designs, including .jpg, .png, .psd, and .ai. If you’re unsure whether your file type is compatible, please contact us for assistance.

What is the minimum order quantity for custom products?

For our designs with customized photo/logo/text,there no MOQ request,1 pcs is acceptable.For customized designs/material/size please contact us for specific minimum order quantities.

How long does it take to receive my custom product order?

The production time for custom products varies depending on the product category and order quantity. After you place your order, we will provide you with an estimated delivery date. Please note that production and delivery times may be affected by factors such as holidays and shipping delays.

Can I cancel or change my custom product order after it’s been placed?

Once you’ve placed your custom product order, it goes into production immediately, so it may not be possible to cancel or change your order. If you need to make any changes, please contact us as soon as possible and we’ll do our best to accommodate your request.

What is your return policy for custom products?

Because custom products are made-to-order, we are unable to accept returns or exchanges unless there is a defect or error in the product. If you receive a defective or incorrect product, please contact us immediately and we will work with you to resolve the issue.

Can I order samples of custom products before placing a large order?

Yes, we offer the option to order a sample of custom products before placing a large order. Please contact us for more information on how to order samples.

How do I know what size to order for custom apparel products?

Each product category has its own size chart that you can reference to determine the best size for you. Please refer to the size chart on the product details page.

Can I see a proof of my custom design before it’s printed on the product?

Yes, we offer a proofing process for custom designs. Once you’ve placed your order, we’ll provide you with a digital proof of your design for your approval before we begin production.

What are the available customization options for each product?

The available customization options vary depending on the product category. Please check the product details page for specific customization options.

Can I use copyrighted images or logos in my custom designs?

No, we cannot accept copyrighted images or logos for custom designs without permission from the copyright holder. Please ensure that you have the necessary permissions before uploading any images or logos.

What types of payment do you accept for custom product orders?

We accept Paypal, as well as Alipay and other payment methods. Please refer to our checkout page for specific payment options.

Do you offer any discounts for bulk orders of custom products?

Yes.More quantity you get,more preferential price you will get.

Need help?

Contact us at {info@yihecustomize.com} for questions.